Ordering and Purchasing

Placing an Order

• Do you offer discounts?
• How can I place an order with you?
• We are tax exempt. How can I place an order and not be charged tax?
• Can I place a purchase order?
• Can I place bulk orders and what is the cost per item?
• I don’t know if my order went through. Did I place a duplicate order?

Return Policy

• How do I return a product and/or request a refund?
• I received a damaged or defective product. What do I do?
• Will I receive a full refund?

Shipping

• Can I track my package?
• How long until my package arrives?
• How much will it cost to ship to my address?
• What is your shipping policy?
• When will my order ship?